Commenting on: The right conceptual model will increase SaaS adoption and reduce support costs
Posted on October 08, 2008 by Paul Giurata
Determining the right conceptual models is particularly important for SaaS applications. Online attention spans are short and users are less willing to spend a lot of time learning how to use an online application then they are for on-premise applications. However, if you craft the right conceptual model for a SaaS application, then you are well on the way to designing an application that not only requires less training and support, but also will be easier to market, have higher adoption/retention rates, and be more intuitive and productive to use....
There are no comments for this entry yet.
Note: All comments are moderated for spambots so there will be a posting delay.
Your email address will not be published.