Commenting on: Connectedness as a sustainable value proposition of SaaS
Posted on August 11, 2009 by Paul Giurata
While many SaaS services like to explain the value of their SaaS in terms of features (it does X) or cost saving (it is cheaper than on-premise), reality is that these 'value propositions' position your service as a commodity. It is inevitable that a new SaaS firm will end up beating you at your own game (price and features). An alternative value proposition is to design the SaaS to incorporate your entire extended enterprise into the business process - your customers, partners, and suppliers....
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eWeek today posted a simlar article on using SaaS as a way to connect the entire supply chain.
http://www.eweek.com/c/a/Enterprise-Applications/Community-SAAS-and-Cloud-Computing-How-to-Drive-Participation/
From the article: “Cloud computing is a major new building block, bringing new levels of performance, security, availability and dynamic flexibility to multi-enterprise, multinational business networks. And as a subset of “the Cloud,” the software as a service (SAAS) model is easy to implement, customize and maintain, connecting multiple business systems to sync communication and drive collaboration… <Companies> they need to augment technology implementation with a fresh approach to partner management.”
Your argument is that companies also need to augment technology implementation with a focus on user experience design.
By Samuel Halifax on 2009-08-11