Commenting on: Innovation in user experience and application design - Part 2
Posted on November 20, 2008 by Paul Giurata
In the previous post I posed a question that is relevant to any enterprise that delivers services via software: where does innovation really matter and where should it come in to play when defining the user experience for on-premise or SaaS applications. In this post I want to look at each layer of the application user experience and evaluate where there is potential to deliver innovation that has a real impact on increasing the usage, adoption and social media referral of the solution by customers....
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Thank you for taking the time and effort to write about your company’s experiences with designing and developing SaaS applications. Our company is in the beginning stages of developing a SaaS, and I’m in charge of researching about best practices for the design element of the project.
Your posts have really clarified the important aspects we need to think about in terms of the design. I have a whole new outlook on my role in the project (although I’m definitely a bit overwhelmed with all the information I just absorbed), and am very excited to keep learning.
So thank you again, I look forward to more posts from you. And I might just ask a lot of questions as time goes on.
By Meg on 2008-11-21