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Commenting on: The progression of economic value in SaaS

Posted on February 02, 2009 by Paul Giurata

The progression along the economic value continuum for any product or service, is from a focus on goods and services, to a focus on user experience. This is particularly true for SaaS, where the features of the software can quickly become commodities. It is the user experience that can provide real economic value and differentiation. ...

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