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Commenting on: Use multi-disciplinary teams to design enterprise RIAs and SaaS

Posted on December 03, 2008 by Paul Giurata

While many organizations attempt to develop their SaaS or RIA using their internal IT department, perhaps assisted by a web design or Flash creative firm, the end result will "feel" like it was built by an IT department. It may be functional, may even be visually pleasing, but it will not identify high value tasks, streamline business processes, increase user productivity, build the brand or drive adoption & use. To achieve this level of business value you need a UI engineering team of experts, each with a different focus, distinct skills and tight accountability. So what are the roles of the primary team members?...

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