Catalyst Resources Blog Post Comments

Twice last week I went out to dinner. At one place the food was exceptional and at the other it was merely good. Can you guess to which restaurant I plan to go back? A good restaurant knows that their company's "product" is the food, the pre-, during- and post - service, and the ambience of everything from the foyer to the bathroom - in other words, they developed their product to address the full customer life cycle around the dining experience. ...