In the article “5 Enterprise Trends to Watch in 2010”, ReadWriteWeb notes how real-time services are becoming more and more integral to the enterprise, particularly those that hook into business intelligence technologies.
This mirrors our own experience on work with SaaS and RIA projects. Increasingly, the driving force behind our clients wanting to move their business to a Software-as-a-Service model and using Rich Internet Applications, is the need to interact with customers and/or data in real-time, and to respond quickly to competitive opportunities or threats.
For example, our work with 3n targeted the design of an efficient workflow and interface to track and notify people in real-time about emergency situations. Our financial services SaaS work centers around applications and dashboards to dynamically monitor and integrate real-time data streams from diverse sources, and enable predictive, spit-second financial transactions. Our biotech client work is focused on real-time, synchronous collaboration for diagnostics. Etc. etc.
The key principal here is that SaaS and RIA’s represent a shift in software to real-time. The business enterprise of 2010 needs to be on the web 24/7, interacting with customers and data, responding instantly to changing market conditions and multiple information streams.
Categories: SaaS