- On-Premise to SaaS: Road Less Traveled
Source: Prudent Cloud
Date: Mar 04, 2010
The challenge of coming up with a SaaS incarnation when you have a established on-premise customer base is nothing short of what the Big Three Auto manufacturers are going through in re-inventing themselves. The entire thinking software design to delivery and maintenance changes. This articles takes a look at some of the key challenges and potential solutions.
- Call Center Cost Comparison - virtual vs equipment based call center platforms
Source: Managed Service Providers
Date: Nov 19, 2009
While there will be times where it makes sense financially to stick with an equipment based call center platform, make sure when you are comparing the two that you are taking into account all factors, benefits and costs into consideration before making your decision. In this article, a former Fortune 50 call center director shared his thoughts.
- SAP to go on-demand
Source: ZDnet
Date: Jun 10, 2009
The new SAP on-demand service will make it easier for customers to add new applications, overcoming the “fatigue” that often sets in a few years after a SAP implementation, when organizations lose the appetite to continue upgrading their installed software to introduce new features and functionality.
- Cloud Computing and the Enterprise: Leveraging both on-premises and Cloud systems
Source: Cloud Computing Journal
Date: May 20, 2009
The Cloud doesn't yet provide the full spectrum of an on-premises environment and enterprises are not inclined to completely abandon their multimillion-dollar on-premises investment. The key to achieving the greatest success is for enterprises to use efficient software to integrate their existing on-premises infrastructure with the cloud.
- Using PaaS for Rapid Enterprise App Development
Source: The Connected Web
Date: May 19, 2009
Enterprises are adopting platform-as-a-service (e.g. Force.com) as a means of quickly developing situational applications to meet tactical or unexpected requirements and using web analytics to allow a more iterative approach to testing user acceptance of on-demand applications.
- Why ‘Private Cloud’ Computing Is Real—And Worth Considering
Source: Plug into the Cloud
Date: Apr 11, 2009
Companies that want the benefits of cloud computing services without the risks are looking to create cloud-like environments in their own data centers using virtualization management, cloud APIs, self-service portals, chargeback systems, and more.
- The User Experience of Enterprise Software Matters, Part 2: Strategic User Experience
Source: UXmatters
Date: Mar 23, 2009
A framework to help enterprises better assess the usability and appropriateness of enterprise applications they’re considering purchasing, to ensure their IT investments deliver fully on their value propositions.
- Cloud Computing: A Transition Methodology
Source: Cloud Computing Journal
Date: Mar 21, 2009
Transitioning an existing system to the cloud requires an approach that addresses not only the technical aspects of cloud computing but also considers the objectives of the organization, the constraints imposed by the existing system, and the impact to its existing customers.
- Burndowns and Flareups in Agile Design
Source: Adaptive Path
Date: Feb 03, 2009
How to make design as lean, swift, and results-oriented as Agile, using design sprints - short, fixed periods of productive abundance and a “finished” product at the end, such as an interactive prototype.
- The User Experience of Enterprise Software Matters
Source: UXmatters
Date: Dec 15, 2008
When an organization deploys an application, it expects users to learn the new system, integrate it into their existing work processes, and become proficient. Far too often, however, employees find these new systems hard to learn, hard to master, and difficult to integrate into existing processes.
- The wrong trend in design
Source: Compete on Usabililty
Date: Nov 16, 2008
When you try several ideas quickly, you have a better chance of success overall. It's a great trend because in design, the constant temptation is to polish the first solid concept, rather than generate fresh ideas until something great results. Designers must iterate to get past the first burst of predictable ideas, and stretch their brains around creative solutions.
- Twelve emerging best practices for adding UX work to Agile development
Source: AgileProductDesign
Date: Jul 27, 2008
We need UX work in every context, some more than others, and that there are common Agile UX practices that should be included in the Agile toolkit.