- Healthcare IT and SaaS
Source: InterWest blog
Date: Oct 09, 2009
The Healthcare IT market is highly suited to SaaS, including: a) Hospitals to substantially reduce their capital and operational requirements, b) Physicians for patient management, lab, prescriptions, and billing, c) Insurance Companies for online connectivity and interaction between hospitals, providers and patients, and d) Patients to consolidate and manage their interaction between insurance companies, physicians, hospitals and other healthcare providers.
- The Experience Portfolio: Thinking about Customer Experience Strategy
Source: Smoothspan blog
Date: Sep 14, 2009
A discussion around the idea of an Experience Portfolio, the collection of factors that influence the overall customer reaction to the transaction they’re consumating with a vendor.
- The Case for On-Demand Business Intelligence Solutions
Source: SandHill
Date: Jul 02, 2009
On-demand BI addresses many of the issues that had plagued on-premise BI solutions and offers some unique advantages making such solutions possible for more and larger segments of the market. As such it warrants serious consideration by small and large companies alike.
- Data Warehousing in the Cloud
Source: SandHill
Date: Jun 16, 2009
The current generation of on-demand BI solutions integrate a query application with a database management system both of which reside in the cloud. The questions are how such applications should be partitioned among the various types of cloud-based vendors and the clients themselves.
- 8 Characteristics Of Successful User Interfaces
Source: uabilitypost
Date: May 01, 2009
What are the characteristics of an effective user interface? Here are 8 things the author considers a good user interface needs to be: Clear; Concise; Familiar; Responsive; Consistent; Attractive; Efficient; Forgiving
- Ten Essentials of SaaS Solution Marketing
Source: Practical Advise on SaaS Marketing
Date: Apr 28, 2009
Build a marketing strategy specifically for your SaaS solution; Market the promise, not just the product; Invest in the brand; Win over the IT professional; Market to your existing customers; Manage your customer acquisition costs carefully; Build a marketing process that can keep up with the development process; Educate the prospective customers’ procurement specialists; Promote the entire experience, not just the features; Don’t sell on price alone.
- SaaS ≠ ASP2.0 - Stop the FUD
Source: Cloud Ave
Date: Apr 09, 2009
SaaS and ASP have a somewhat similar philosophy but there are many differences that makes SaaS more competent in the marketplace than the ASP in the previous era.
- Accelerating Social Computing: Web 2.0 + Cloud = Web²
Source: Cloud Computing Blog
Date: Apr 06, 2009
User-centered design commonly tries to take into account different canonical user types through the use of persona. Perhaps one thing we need to do is to augment this tool with the notion of "placona," that is, capturing the canonical set of physical and social spaces within which any activity we are trying to support might be situated.
- The SaaS Hybrid Question - Demystifying Business Models
Source: Chaotic Flow
Date: Feb 03, 2009
As the costs of data replication, transformation and distribution continue to decrease, the technological pressure to move everything online will become more and more irresistible. But, when customer needs are intractably unique, risky and complex, on-site software will remain the preferred alternative.
- Making Wait Times Feel Shorter
Source: Usabilitypost
Date: Jan 23, 2009
Nobody likes slow software because they have to wait. Waiting means you’re spending your time doing nothing because of something else that’s out of your control. Instead of addressing the root cause of the problem - slow code - you can address the symptom - the negative feeling of waiting.
- SaaS Upgrade Maturity Model
Source: SaaS Blogs
Date: Jan 20, 2009
How to map your SaaS release cycle to your customer’s needs: in many cases, it’s ok to release an upgrade to your SaaS offering and “force feed” the upgrade to your customers. In other cases, however, this could be a terrible mistake.
- SaaS Economics 101b - Differentitate via the Internet
Source: Chaotic Flow
Date: Dec 15, 2008
A unique aspect of the Internet is that it not only allows you to create new value through network effects (the benefits your customers derive simply because you have lot’s of customers), but it also allows you to capture it. SaaS companies have the potential to monetize the value created by their network in addition to the value created by their application.
- SaaS Model Economics 101 - Competitive Advantage in Software-as-a-Service
Source: Chaotic Flow
Date: Nov 30, 2008
Learn how SaaS creates economic value over in-house, licensed or home grown software. If you can create value, then the model is appropriate. If you can’t, then in-house software is an equal or better choice.
- The Top Ten Dos and Dont’s of SaaS
Source: Chaotic Flow
Date: Nov 17, 2008
If you own, manage or are considering starting a software-as-a-service business, then you can’t afford NOT to check out these fundamental rules of the game and cutting-edge tips for success.