Software as a Service

User experience across all phases of the customer life cycle is the key factor affecting customer adoption of SaaS

The focus in Software as a Service (SaaS) is on making what customers want, and delivering it when they want it. If you build a SaaS product that provides a significantly better user experience than the incumbent on-premise software, it will sell. Critical components include the ease with which important features can be found and used, the learning curve for a new user to get up to speed, the long-term flexibility of the application interface, and the aesthetics & responsive of the interface.

The right user interface let you add new customers at low incremental cost

The user interface demands for Software as a Service (SaaS) are very distinct from on-premise applications and other software models. A key to profitability is to develop a user experience that adapts to the customer's environment without customized development, and that scales without adding staff. The benefits to your bottom line are shortened sales cycles, faster deployment, reduced customer churn, and better margins.

Catalyst Resources has extensive experience with application design for SaaS

Catalyst Resources has the specialized strategic and application design experience that is required for a successful SaaS. We can design an adaptable and user-validated application UI quickly and effectively. Your customers will be able to take advantage of your application's value sooner, with fewer support demands.

Using RIA and Web 2.0 interface components, performance and SaaS can go hand in hand

SaaS applications that rely on traditional HTTP/HTML can't offer the dynamic user interfaces of native enterprise applications. However, using Rich Internet Applications technologies such as AJAX/HTML 5, Flex and Silverlight, SaaS applications can provide a dynamic and rich user experience. Catalyst is an expert in the design of Rich Internet Applications. Based on an assessment of your SaaS project requirements, we select the toolkit that provides the best UI components, tools and scalability for development.

Experience across a broad range of SaaS application segments

Catalyst Resources has helped to migrate a broad range of applications to a Software as Service model. It takes lots of forward planning and user validation to create a superb piece of software user interface that adapts when deployed into any customer environment. The benefits to your bottom line are shortened sales cycles, faster deployment and reduced support.

The types of SaaS applications we have designed and helped deploy include:

SaaS Strategy Workshop

The Software as a Service model differs fundamentally from on-premise enterprise application delivery. To provide a profitable and scalable SaaS, enterprises must evaluate nearly every facet of their business: branding, demand generation, pricing, sales, infrastructure, deployment, training, support, billing, and more. The SaaS Strategy Executive workshop offers consultative and tactical guidance to address each of these issues.

The SaaS Strategy one-on-one executive workshop is being offered to senior executives who are responsible for the technical and business strategy of a company and is tailored to pinpoint where you currently are on the SaaS readiness continuum, identify your high value scenarios and business workflow, discuss technical architecture, and define an implementation plan. The workshop is held on-site at the client's location.

The one and one-half day SaaS workshop consists of the following: