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For SaaS, user experience is the key factor affecting customer adoption

The focus in Software as a Service (SaaS) is on making what customers want, and delivering it when they want it. If you build a SaaS product that provides a significantly better user experience than the incumbent software, it will sell. Critical components include the ease with which important features can be found and used, the learning curve for a new user to get up to speed, the long-term flexibility of the application interface, and the aesthetics & responsive of the interface.

The right user interface let you add new customers at low incremental cost

The user interface demands for Software as a Service (SaaS) are very distinct from enterprise applications and other software models. A key to profitability is to develop a user interface that adapts to the customer's environment without much customized development. The benefits to your bottom line are shortened sales cycles, faster deployment and efficient solutions for easy-to-adapt language systems.

Catalyst Resources has extensive experience with application design for SaaS

Catalyst Resources has the specialized application UI experience that is required for a successful SaaS. We can design an adaptable and user-validated application UI quickly and effectively. Your customers will be able to take advantage of your application's value sooner, with fewer support demands.

Using AJAX and Web 2.0 interface components, performance and SaaS can go hand in hand

SaaS applications that rely on traditional HTTP/HTML don't offer the dynamic user interfaces of native enterprise applications. However, using AJAX and Rich Internet Applications technologies, SaaS applications can provide a dynamic and rich user experience. Catalyst is an expert in the design of AJAX, Flex and Java-based Rich Internet Applications. Based on an assessment of your SaaS project requirements, we select the toolkit that provides the best UI components, tools and scalability for development.

The Catalyst Advantage

  • Extensive experience designing applications for SaaS
  • Interface design that easily adapts to branded environments
  • Flexible UI components that automatically configure at the time of installation
  • Modular on-line signup and data capture forms with configurable elements
  • AJAX dashboards and application components to increase performance and accessibility to customers and users
  • UI for help and training system that adapts to customers' business rules
  • Reduced post-deployment support costs by using user-validated UI components
  • On-going implementation support throughout the development cycle

visual customization and branding in SaaS

Selected Client Work in Software as a Service (SaaS)

VC-funded SaaS startups

Catalyst Resources regularly works with leading VC firms and emerging SaaS companies to significantly reduce the time to launch a successful product into the market. Our proven application design methodology offers startups an opportunity to use their capital more wisely, avoid common mistakes and focus on making applications that people need and are able to use.

Catalyst Resources regularly augments venture capital with expert application design.

Experience across a broad range of SaaS application segments

Catalyst Resources has helped to migrate a broad range of applications to a Software as Service model. It takes lots of forward planning and user validation to create a superb piece of software user interface that adapts when deployed into any customer environment. The benefits to your bottom line are shortened sales cycles, faster deployment and reduced support.

The types of SaaS applications we have designed and helped deploy include:

  • ERP & HUMAN RESOURCES
    • Sales force automation/CRM
    • Payroll and benefits
    • Procurement services
  • B2B SERVICES
    • Print-on-demand
    • Market research
    • Training
    • IT sourcing
  • E-COMMERCE
    • Call center
    • Hosted banking
    • Real estate listings
    • Collaboration
  • CONTENT & PROJECT MANAGEMENT
    • Document management
    • Advertising
    • Marketing automation

Good user experience minimizes support costs

Efficient, effective support is a design point for SaaS, not an afterthought. Support costs can eat away at the profits of a SaaS company. Most support expenses center on the user and the user interface. Early designs should be user-validated to ensure acceptance in the marketplace and productive ease-of-use.

SaaS Call Center application before and after Catalyst UI with user validated components and built-in help

Contact Us to Discuss Your Project or Request a Confidential Briefing

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1.800.313.7874
1.650.655.6700

Contact Us for Application UI and UI design