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Blog on RIAs, SaaS and User Experience

Teleconferencing

Software as Service: Case Study

Interface and application design for Teleconferencing
Client
Intercall
Service
SaaS, Reusable UI, RIA
Technology Implementation
Java Server Pages
AJAX EXTJS

Catalyst Resource provides application design of RIA for multi-million dollar teleconferencing service

Challenge

InterCall provides over $700 million per year in audio, video and web conferencing services. Customers were finding it confusing and slow to to schedule calls or use any of the add-on services.

Solution

Catalyst provided a rapid application design for a simple, flexible SaaS offering that enabled resellers to monitor customer networks 24 hours per day.

Software as a Service
Case Studies